7sjili FAQ — Your Questions, Answered

The minimum age to register and play at 7sjili is 21 years old. This is a strict requirement under Philippine gambling laws. Any account found to belong to a player under 21 will be immediately suspended and any winnings forfeited. We take age verification seriously to protect minors and comply with PAGCOR-aligned responsible gaming standards.

No. Each player is allowed only one active account at 7sjili. Creating duplicate accounts is a violation of our Terms & Conditions and may result in permanent suspension of all associated accounts and forfeiture of balances. If you have trouble accessing your existing account, contact our support team instead of creating a new one.

Basic verification is completed during registration via mobile OTP. For full account verification — required before processing larger withdrawals — you may be asked to submit a valid government-issued ID (SSS, PhilHealth, UMID, passport, or driver's license) and a selfie. Verification is processed within 24 hours on business days. Verified accounts enjoy higher withdrawal limits and faster processing.

On the Login page, click "Forgot Password" and enter your registered mobile number. You'll receive an OTP to verify your identity, after which you can set a new password. If you no longer have access to your registered mobile number, contact 7sjili customer support directly for assisted account recovery.

7sjili supports the most popular payment methods used by Filipino players: GCash, PayMaya, BPI, BDO, Metrobank, and InstaPay. All deposits are processed in Philippine Peso (₱) with no currency conversion fees. We're constantly adding new payment options, so check the cashier section of your account for the latest available methods.

The minimum deposit at 7sjili starts at ₱100 for most payment methods. GCash and PayMaya deposits are typically processed instantly, so you can start playing within seconds of funding your account. There is no maximum deposit limit for standard accounts, though VIP accounts may have elevated limits.

GCash and PayMaya deposits are instant — your 7sjili balance updates in real time. Bank transfers via BPI, BDO, or Metrobank may take 5 to 30 minutes depending on your bank's processing time. InstaPay transfers are generally credited within a few minutes. If your deposit hasn't reflected after 30 minutes, contact support with your transaction reference number.

7sjili does not charge any deposit fees on our end. However, your payment provider (e.g., your bank or GCash) may apply their own transaction fees. We recommend checking with your payment provider before making a deposit. All amounts credited to your 7sjili account reflect the exact amount sent, minus any third-party fees if applicable.

Log in to your 7sjili account, go to the Cashier section, and select Withdraw. Choose your preferred withdrawal method (GCash, PayMaya, or bank transfer), enter the amount, and confirm. Make sure your account is verified before submitting a withdrawal request to avoid delays.

Most 7sjili withdrawals are processed within one hour. GCash and PayMaya cashouts are typically the fastest. Bank transfers to BPI, BDO, or Metrobank may take up to 24 hours depending on your bank's cut-off times. Withdrawals submitted on weekends or Philippine public holidays may experience slight delays.

The minimum withdrawal amount at 7sjili is ₱200. There is no maximum withdrawal limit for verified accounts, though very large withdrawals may require additional identity verification as part of our standard security procedures. This is to protect your account and comply with anti-money laundering requirements.

Common reasons for a rejected withdrawal at 7sjili include: incomplete account verification, unmet bonus wagering requirements, mismatched account details, or a pending security review. Check your email or in-app notifications for the specific reason. If you believe the rejection was an error, contact our support team with your withdrawal reference number and we'll resolve it promptly.

7sjili offers a wide range of game categories for Filipino players: Live Casino (Baccarat, Roulette, Blackjack, Dragon Tiger), Slots (100+ titles with jackpots and free spins), Fish Shooting (Happy Fishing and more), Sports Betting (PBA, NBA, UFC, boxing, football, snooker, beach volleyball), Online Sabong, and Crash Games. Exclusive titles like Legend of Perseus and Vivo Live are also available.

All 7sjili slot and RNG-based games use a certified Random Number Generator (RNG) to ensure every outcome is completely random and unbiased. Live casino games are streamed from professional studios with real dealers and physical equipment — no software manipulation is possible. Our games are regularly audited for fairness. You can view the published RTP (Return to Player) percentage for each game in the game info panel.

Most 7sjili games have a minimum bet of ₱50, making them accessible to casual players across the Philippines — whether you're in Manila, Cebu, Davao, or anywhere else. Some live casino tables and VIP rooms have higher minimum bets. Slot games can start as low as ₱1 per spin on certain titles. Check the game lobby for specific bet limits on each title.

Yes — all 7sjili games are fully optimized for mobile play. You can play directly in your mobile browser (Chrome, Safari) without downloading anything, or download the 7sjili App for the best mobile experience. The app is available for both Android and iOS and is optimized for Smart, Globe, and DITO connections across the Philippines.

Happy Fishing is 7sjili's signature fish shooting game. You aim and shoot at fish swimming across the screen — each fish has a different point value and multiplier. Use your in-game coins to fire weapons of varying power. Rare boss fish carry multipliers up to 500x. It's a fast-paced, skill-influenced game that's hugely popular among Filipino players. You can play solo or in multiplayer rooms.

New 7sjili players can claim a welcome bonus on their first deposit. The bonus is available to all newly registered Filipino players and applies to deposits made via GCash, PayMaya, and supported bank transfers. To claim, simply register, make your first deposit, and the bonus will be credited automatically. Check the promotions section of your account for current bonus amounts and terms.

Wagering requirements (also called rollover or turnover requirements) specify how many times you need to play through a bonus amount before you can withdraw it as real cash. For example, a ₱500 bonus with a 10x wagering requirement means you need to place ₱5,000 in total bets before the bonus converts to withdrawable cash. Each 7sjili promotion has its own wagering terms — always read the bonus conditions before claiming.

Yes. 7sjili runs regular promotions for existing players including weekly reload bonuses, daily free spins, cashback offers on fish shooting games, and tournament prize pools. App users get access to exclusive bonuses not available on desktop. Check the promotions page in your account regularly — new offers are added every week for Filipino players.

Bonuses may not be credited if: the deposit amount didn't meet the minimum required for the promotion, the bonus code (if required) wasn't entered correctly, the promotion period had already ended, or your account already claimed the same bonus previously. If you believe you qualify but haven't received your bonus, contact 7sjili support with your deposit reference and the promotion name.

7sjili uses SSL (Secure Socket Layer) encryption on all pages and transactions to protect your personal and financial data. Your account password is stored using industry-standard hashing — it is never stored in plain text. We also employ two-factor authentication (2FA) options and real-time fraud monitoring to keep your account secure at all times.

7sjili is committed to responsible gaming. We offer deposit limits, session time reminders, self-exclusion tools, and cooling-off periods to help players stay in control. You can set these limits directly from your account settings. If you feel your gambling is becoming a problem, we strongly encourage you to use our self-exclusion feature or visit our Responsible Gaming page for more resources and support options.

To self-exclude, go to your account settings and select Responsible Gaming > Self-Exclusion. You can choose a temporary exclusion period (1 week, 1 month, 3 months, 6 months) or a permanent exclusion. During self-exclusion, you will not be able to log in, deposit, or place bets. This is a serious tool — permanent exclusion cannot be reversed. If you need immediate help, please visit our Responsible Gaming page.

If you suspect unauthorized access to your 7sjili account, change your password immediately via the Login page's "Forgot Password" option. Then contact our support team right away — we can freeze your account, review recent activity, and investigate the issue. Never share your password or OTP with anyone, including people claiming to be 7sjili staff. Our team will never ask for your password.

Visit the 7sjili App page to download the app for Android or iOS. The Android APK can be downloaded directly from our site — make sure to allow installation from unknown sources in your phone settings. iOS users can install via the App Store link on the app page. The 7sjili app is free to download and gives you access to exclusive bonuses not available on the desktop site.

First, check your internet connection — try switching between WiFi and mobile data (Smart, Globe, or DITO). Clear your browser cache and cookies, then reload the page. If using the app, try force-closing and reopening it. If the issue persists, it may be a temporary maintenance window — check our social channels for announcements. You can also try accessing 7sjili from a different browser or device.

7sjili offers 24/7 customer support via live chat — accessible from the chat icon on any page of the site or app. You can also reach us by email at [email protected]. Our support team speaks Filipino and English and is available around the clock to assist players from Manila, Cebu, Davao, Quezon City, Makati, and everywhere else in the Philippines.